Privacy Policy
Last updated: March 2025
Quest Pest Control ("we," "us," or "our") operates the website questpest.net (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.
Information We Collect
When you submit a form on our Site, we may collect:
- Contact information (name, phone number, email address)
- Location information (zip code)
- Service details (pest type, property type, description of issue)
- Communication preferences (SMS consent)
We also automatically collect usage data including pages visited, time on site, browser type, and referral source through cookies and analytics tools.
How We Use Your Information
- To respond to your service inquiries and provide pest control estimates
- To contact you regarding your service request via phone, email, or text message
- To improve our website and services
- To comply with legal obligations
Text Message Consent
By submitting a form and checking the SMS consent box, you agree to receive text messages from Quest Pest Control at the phone number you provided. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance.
Information Sharing
We do not sell your personal information. We may share your information with:
- Our service partners who help us fulfill your pest control service request
- Third-party tools we use to manage and track service requests (e.g., CRM systems)
- Analytics providers (e.g., Google Analytics) in anonymized or aggregated form
- As required by law or legal process
Cookies and Tracking
We use cookies and similar technologies, including Google Analytics, to understand how visitors use our website and to improve your experience. You can control cookies through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@questpest.net or by calling (631) 228-4498.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (631) 228-4498
- Email: info@questpest.net